Managing diversity in organizations across communities. Mixed methods research
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Abstract
Introduction The management of diversity in organizations involves knowing those personal, social, and cultural factors that may intercede. The communities that arise in organizations are contexts that can help promote inclusion. Goals; Methods We present a mixed study based on a sequential exploratory design to study the perception of inclusion in an organization with a strong sense of community. Results The results obtained in the quantitative and qualitative phases point to the existence of a common perception of inclusion and high values in all defined categories. Conclusions. The organizational values, practices, policies, and culture are aligned with inclusion when community development is promoted within the organization. Mixed methods have allowed us to approach a complex construct from different perspectives. The results obtained in the qualitative phase have enriched and complemented those obtained in the quantitative phase.
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